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Chronic problems stay unresolved due to inherent conflicts in resolving them. This episode focuses on the 'conflict cloud,' a core tool in the Theory of Constraints (TOC). This tool analyses and resolves various types of conflicts, including interpersonal, design, and customer issues. It identifies common objectives and underlying needs, challenging assumptions to find solutions that harmonize conflicting elements. The episode emphasizes treating conflicts as riddles to encourage innovation and breakthrough solutions.

TOC Thinking Process: A tool for thinking clearly (Part 5)

Chronic problems stay unresolved due to inherent conflicts in resolving them. Conflicts manifests as design contradictions or in interpersonal issues. Is there an approach to resolve these conflicts and contradictions?

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